Update-IvantiServiceRequest
SYNOPSIS
Update a service request in Ivanti ITSM.
SYNTAX
RecID (Default)
serviceRequestNumber
DESCRIPTION
The `Update-ServiceRequest` function allows you to update a service request in Ivanti ITSM. You can specify the service request using either the service request number or the record ID. The function also accepts a hashtable containing the fields to be updated.
EXAMPLES
EXAMPLE 1
Updates the service request with the service request number 12345 and sets the status to 'Completed'.
EXAMPLE 2
Updates the service request with the record ID 'abc123' and sets the priority to 'High'.
PARAMETERS
-serviceRequestNumber
The service request number of the service request to update. This parameter is mandatory when using the 'serviceRequestNumber' parameter set.
Type: Int32
Parameter Sets: serviceRequestNumber
Aliases: SR
Required: True
Position: Named
Default value: 0
Accept pipeline input: False
Accept wildcard characters: False
-recID
The record ID of the service request to update. This parameter is mandatory when using the 'RecID' parameter set.
Type: String
Parameter Sets: RecID
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
-body
A hashtable containing the fields to be updated. This parameter is mandatory.
Type: Hashtable
Parameter Sets: (All)
Aliases:
Required: True
Position: Named
Default value: None
Accept pipeline input: False
Accept wildcard characters: False
CommonParameters
This cmdlet supports the common parameters: -Debug, -ErrorAction, -ErrorVariable, -InformationAction, -InformationVariable, -OutVariable, -OutBuffer, -PipelineVariable, -Verbose, -WarningAction, and -WarningVariable. For more information, see about_CommonParameters.
INPUTS
OUTPUTS
NOTES
This function is useful for updating service requests in Ivanti ITSM.